CHCS Crisis Services Practice Approach

CHCS Crisis Services provides 24-hour crisis service including phone, face-to-face, and crisis stabilization beds. Services are available in Penobscot and Piscataquis Counties (Maine) and are accessible through 1-888-568-1112.

Practice Values
A crisis is a human response when one’s ability to cope is overwhelmed. A crisis is not an isolated incident.  This program addresses  crisis situations from an ecological perspective by understanding the forces in the social field and using those multiple forces to effect change.  The aim is to expand alternatives so that more adaptive functioning can emerge in both the client and his/her environment.  This includes making the environment more receptive and responsive and reducing the element of stigma.

  • People in crisis and their families are treated with dignity and respect regardless of the extent and nature of the crisis.
  • People in crisis and, where appropriate, their families, have the right to receive accurate and complete information and to full participation in the decision-making process.
  • Crisis intervention and crisis prevention are closely linked. Any intervention into a crisis situation provides an opportunity for the person in crisis to improve his/her long-term ability to handle crisis. This program seeks, through a strength-based perspective, to empower people so that they can make more informed and independent judgments about their own lives.
  • Services and supports are provided in community settings whenever possible.
  • People in crisis need to have continuity in their lives and in their relationships.
  • Crisis services are intended to, whenever possible, safely maintain a person in his/her home and community.


CHCS Mission

Community Health and Counseling Services will provide community health services that are needed and valued by the communities and individuals we serve.